Terms and Conditions


We make every effort to ensure the product colours, finishes and descriptions are as accurate as possible on the website. However due to constraints of digital reproduction as well as the handmade nature of some of our products, we cannot guarantee exact depiction and variations may occur.


Payment for orders is made at the point of sale, and not at the point of dispatch. All prices include VAT at the prevailing rate. By making a purchase, you specifically authorise Pretty Gifted to submit information to the relevant third party for credit card authorisation. All card holders will be checked for validation and authorisation by the issuing credit card or bank. If your card issuer declines authorisation for any reason, Pretty Gifted cannot be held liable for any delay in dispatch or non-delivery. Please supply us with a telephone number and/or email address so that we can reach you if there is a problem with your order.

Cancellation Of Orders

We endeavour to dispatch all orders within 3 working days from when the order is placed, within this time you may cancel your order, providing your goods have not already been dispatched. To cancel your order you must notify us in writing by email to hello@prettygifted.com quoting your name and order reference. If the goods have already been dispatched then please follow our returns policy as detailed on the Delivery & Returns page.

emoji icons

Sorry but we are unable to print imported emoji icons within your personal greeting. Instead you can choose from our range of 11 icons situated further down on the Make page.


From time to time we might use imagery taken at the time of producing your giftwrap for the purpose of publicity through social media channels and other media outlets.


Pretty Gifted reserve the right to not print messages that are likely to cause extreme offence to members of staff or our customers.


We respect your privacy rights and recognise the importance of protecting the information we collect about you. The information you provide will allows us to process orders efficiently; and to alert you to new products, special offers and news relating to Pretty Gifted. We will never share your information with parties outside our organisation (except if required by law, court order or law enforcement authority).

If at any point you would like to remove yourself from our database, just email us on hello@prettygifted.com with the subject unsubscribe.

Intellectual Property

By using this site, you acknowledge that all intellectual property rights in the goods supplied, including copyright, design rights and trademarks belong to Pretty Gifted. All designs, text and images of Pretty Gifted products provided on the website are protected by copyright and may be reproduced only on websites which provide links to www.prettygifted.co.uk and where the material is clearly credited to Pretty Gifted, or otherwise only by the written permission of Pretty Gifted.

Legal Statement

Pretty Gifted’s total liability for any claim howsoever arising shall not exceed the price of the goods supplied by Pretty Gifted to the customer. Pretty Gifted shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or any other way. Pretty Gifted cannot accept any liability for a failure to comply with specific instructions stated in the catalogue or on the product. Your statutory rights are not affected by this statement.